We welcomed Dr Ian Templeton who gave us an insight into his many years as an employee at Marks and Spencer, from a graduate in their Scottish stores to working at head office in Baker Street. He certainly learnt a lot about dealing with lots of people, from difficult employees to difficult customers. His account was very interesting and thought provoking and took us all back to the days when shopping was rather different than it is today! Members have been extra busy during the month, with a meeting of the craft group, walking group and a luncheon catch up.